The Clive Approach

We believe that for live communication to be truly effective, brands need to engage with people, not talk at them. For us, it’s the difference between creating events and experiences.

Sometimes clients come to us with some pretty ambitious objectives like completely changing the perception of their brand or product or altering the behaviours of their staff or customers. Some clients simply ask us for our event management know-how to help them get in front of people, build a buzz, celebrate or entertain. Whether a brand’s communications challenge is big or small, internal or external, our approach always starts at the end. We get to know the audience and the action our clients want the audience to take, then consider this in everything we do.

We’re committed to using original design, cutting-edge technology, unusual destinations, theatre, viral techniques and the kind of straight-talking language people are used to hearing, as a way of helping make communication memorable and effective.

Our solutions come in many forms but can be grouped together into the following categories:

  • Conferences, exhibitions & awards
  • Experiential events & launches
  • Incentive travel programmes
  • Team motivational activities & hospitality
  • Digital & multimedia campaigns

Clive have offices in London, Dublin and New York.

Clive are also part of the FIRST Group, a leading Global Events Agency with offices in L.A, London, New York and Singapore.

Our Values:

Our culture is very important to us here at Clive.  We believe that our people make the agency and we know our clients love working with us because we are like-minded, diverse and passionate.

Our core values

  • Great at Relationships
  • Constantly Inquisitive
  • Always Creative
  • Operationally Excellent
  • Serious Fun

The Role:

As a Clive Account Director, you will be responsible for developing and managing strategic and creative relationships and working with the operations team to ensure operational excellence for some of our largest clients within Europe. You will be delivering revenues of +£3m per annum whilst ensuring appropriate margins.  You’ll partner with our Client Services Director, Head of Operations and Director of Brand & Creative, among others, to develop and strengthen Clive’s value proposition within your key accounts.  You will be responsible for managing of a team of 6 alongside our Global AD and as a senior member of the team, you will also be providing leadership and mentoring to the wider client services team.

More about what you’ll be doing:

We are looking for a creative, curious and energetic leader who will constantly look for ways to inspire clients and team members alike… a team player who wants to learn, collaborate and achieve amazing results.  You’ll be:

Collaborative:

  • Build and develop professional and personal relationships with new and existing key individuals (both internal and external to Clive)
  • Work closely with all Clive and FIRST teams to ensure collaborative ways of working on global events (mainly Dublin, New York and Singapore offices)

Operationally Excellent:

  • Have a thorough understanding of all aspects of event deliver across experiential, conferences and incentives to name a few
  • Be a advocate of our internal processes and procedures
  • Work collaboratively with the operations team to ensure efficient resourcing and delivery of events

A Client Partner:

  • Understand intimately the client’s business and the challenges they face
  • Identify the future strategic communication needs of clients
  • Hold day to day relationships with your client’s main senior stakeholders
  • Strive for creative excellence in our event solutions and ensure alignment to client business objectives
  • Lead all pitches and proposals on existing clients with your team

Commercial:

  • Offer solutions that help to give Clive a competitive edge
  • Maximise revenue streams from allocated key accounts
  • Identify and act on any commercial and new business opportunities that may be appropriate for Clive including pitching for new business
  • Owning and developing all account plans and client engagement strategies alongside the CSD

A Leader:

  • Day to day hands on management of a client services account team, taking overall responsibility for ensuring profitable and successful delivery of projects
  • Lead and/or participate in internal and external project / operational meetings and reviews
  • Effectively manage workload and availability of the team by liaising with the Operations team to schedule projects
  • Ensure internal MI and management systems are accurate and deliver the relevant insights and business intelligence
  • Select, develop, coach and retain strong talent
  • Act as an ambassador of and a credit to the company at all times

What you’ll bring to the role:

We expect you’ll currently be, or have been an Account Director with senior level EMEA experience working across B2B events and experiential marketing.  Specifically, you’ll bring:

Strategy and commercial savvy

  • Experience of developing clients
  • Experience working with brands across varied industries
  • Demonstrable understanding of client’s business needs and motivations
  • Ability to communicate and consult effectively to help influence decisions at the most senior corporate levels

Industry, event management and operational expertise

  • Knowledge and experience of running all types of events with the ability to work alongside the team when necessary
  • A proven ability to control large and logistically complicated event projects with production budgets up to £2M
  • A proven knowledge of production and technical management
  • Understanding of operating in EMEA, and ideally in other regions
  • A networker with strong links within the events and marketing industry

Team player and leadership skills

  • A positive, motivating and solution orientated individual
  • Excellent negotiation and presentation skills
  • Tenacity, drive, efficient manner
  • Analytical, disciplined and articulate
  • Confident and mature persona
  • Leadership qualities in abundance
  • An honest and integral team player with a good sense of humour

Flexibility

  • Willingness and availability to travel

Level of experience

  • A minimum 2-years proven experience in a related Account Director role, with proven record in live communication solutions
  • A minimum 3 years hands-on experience managing a project delivery / account team
  • At least 3 recent years working within B2B sector

What we’ll expect:

  • Projects delivered to ensure highest possible client satisfaction – measurable via HWIFY (our post event survey), NPS and annual client survey
  • Delivering your Account Plan achievement to agreed target and margins on all projects allocated to your team
  • Development of existing key accounts
  • Development of new accounts
  • Personal career development of team

This is a great opportunity for an ambitious candidate looking for a fresh challenge in a very progressive environment – So if you have what we are looking for – Apply today!

Account Director

  • This field is for validation purposes and should be left unchanged.